Sales Associate Training Course

Have you passed 10th grade? Do you want to get an entry level job in retail sector? If yes, this post will be of help to you. Here, we will have an in-depth analysis of Sales Associate certification program.

 

Sales Associate Training

 

Retail sector is growing at a good pace in India. This sector is known to generate ample amount of job opportunities each year. This sector generates different types of jobs such as – administrative roles, technical roles, entry level roles etc.

 

If you pursue the right training course, you may obtain a decent job in retail sector. In this article, we will deal with Sales Associate training course. This training program will help you get entry level job in retail sector.

 

In this post, you will find all the important details that you need to know about Sales Associate training course. Duration, eligibility, fees, training centers, scope, career prospects and more – you will find all these details in this post.

 

10th passed students looking for short-term training programs will benefit from this course. Sales Associate training course is a short-term training program.

 

What’s this training program all about? What’s it like to pursue this course? What’s it like to become a sales associate? You will find answers to these questions in the next section. Here we go –

 

Sales Associate Training: Basic Details

Sales associates play an important role in retail sector. They can be seen in action at retail outlets such as – stores, shops, supermarkets, retail chains etc.

 

The main tasks of a retail associate includes –

  • Demonstrate products to customers
  • Help customers choose the right products
  • Maintain store security
  • Provide support to customers
  • Maximize sales of services and goods
  • Provide pre and post sales services
  • Solve customer queries and problems
  • Manage customer service and relationship
  • Inter-department coordination
  • Maintain work safety and hygiene

 

Sales associate training program will train you in the above mentioned areas. In order to thrive in this field, one must possess qualities such as –

  • Good communication skills
  • Pleasant personality
  • Confidence
  • Ability to deal with different types of people (age group, gender etc)
  • Ability to work well with team members

 

Customer service and relationship forms an integral part of the training program. Candidates are trained extensively in areas such as – product demonstration, customer service and communication skills.

 

In super markets and large retail chains, customers seek help and guidance for various things. For example – customers often inquire about technical aspects of an electronic device. Similarly, they may inquire about the difference between two products.

 

It is the task of a sales associate to provide demonstrations and help customers. Apart from that, they are also tasked with observing store security and maintaining cleanliness.

 

A good sales associate is knowledgeable about products sold at his/her store. He/she is capable of giving demonstrations to customers and solving their doubts and questions. They play a crucial role in helping customers buy the right product/service. Thus, they manage to improve the overall sales and revenue of the store.

 

Come, let us take a closer look at the course details. In the next section, you will find details such as – duration, eligibility, fees and training centers.

 

Course Details

 

Type of course

It is a certification program.

 

Eligibility

Since it is an informal certification program, eligibility criteria may vary from one institute to another. It could be 10th, 5th or 8th pass. Eligibility criteria depends upon factors such as – type of college and difficulty level of the course.

 

Duration

Training period may vary from one institute to another. It could be anywhere between 3-6 months.

 

Fees

Fees may vary from one institute to another. It depends upon factors such as – type of training program, course content, difficulty level, type of institute etc. Fees could be anywhere between 2 – 5K INR.

 

Syllabus

Here are some of the important subjects present in the curriculum –

  • Demonstrate products to customers
  • Help customers choose the right products
  • Maintain store security
  • Provide support to customers
  • Maximize sales of services and goods
  • Provide pre and post sales services
  • Solve customer queries and problems
  • Manage customer service and relationship
  • Inter-department coordination
  • Maintain work safety and hygiene

 

Career Prospects

Skilled sales associated are in huge demand these days. They are hired by retail chains, supermarkets and hypermarkets. Skilled sales associates are compensated well for their services. They also earn handsome sum through commissions. Sales associates may find a decent job at establishment such as – supermarkets, retail chains, retail stores and similar retail establishments.

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