Sahara Refund Portal OTP Not Received Issue & Solution

Are you facing OTP-related issues on the Sahara refund portal? Are you not receiving OTP on your registered mobile number or getting invalid OTPs again and again? If yes, this post will be of help to you. Here, I’ve compiled everything that you need to know about the Sahara refund portal OTP issue, ways to solve this issue and register or login to the portal successfully.

Sahara refund portal OTP not received problem solution

First of all, let us find out basic details about the Sahara refund portal. It will help shed some light on the OTP issue commonly faced by users on the portal.

Also check –

Sahara refund portal customer care & service

Sahara Refund Claim Form Download, Editing & Correction

Sahara Refund Claim Without Aadhaar & PAN Card


What is Sahara refund portal?

It is a portal that has been developed by CRCS, Government of India. This portal has been created to accept claim requests from customers who have lost their money to various Sahara investment schemes.


The portal is managed by the CRCS, Government of India. The portal aims to collect claim request from various eligible applicants, verify and process the claim request and disburse the refund to their respective bank accounts.


The portal lets users perform the following tasks –

  1. Register for Sahara refund
  2. Login using valid credentials
  3. Download & submit claim form
  4. Track refund status
  5. Obtain refund to bank account


It is a one-stop solution to Sahara scheme-related issues. It aims to process claim requests quickly and accurately.


What’s the role of OTP on Sahara refund portal?

For registering on the portal and logging in, customers need to get themselves verified through an OTP. While registering or logging in, a customer must enter the following details –

  1. Last 4-digits of his/her Aadhaar number
  2. His/her mobile number that’s linked to Aadhaar card


After entering the above-mentioned details, an OTP will be sent to the mobile number that is registered to the Aadhaar number of the user. It is only after entering this OTP that the portal will verify you and let you proceed.


Can’t login or register on Sahara refund portal due to OTP not received issue

As of now, some users are facing the ‘OTP not received’ issue. According to some users, they are unable to get OTPs sent to their mobile number after submitting the required details. As a result, they are unable to register on the portal or log into their refund portal account.


Ways to solve OTP not received issue on Sahara refund portal

First of all, your mobile number must be linked to your Aadhaar account. You’ll receive an OTP only on the mobile number that is linked to your Aadhaar number. If you try from other mobile numbers, you won’t be able to receive the OTP.


Another issue could be – lack of connectivity. In such cases, the OTP SMS won’t be delivered due to poor network or signal. In such cases, try to switch to Flight mode and switch back to normal network. Or you may try to move to an area with better coverage.


The third possibility is – the Sahara refund portal is facing technical issue. Due to severe load on server and OTP generation system, the portal may be unable to generate OTP in a timely manner. It may send the first OTP after a slight delay or not deliver the OTP at all! In this case, users must wait for some time and allow the portal to take care of the technical issue.

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