Are you facing OTP-related issues on the Sahara refund portal? Are you not receiving OTP on your registered mobile number or getting invalid OTPs again and again? If yes, this post will be of help to you. Here, I’ve compiled everything that you need to know about the Sahara refund portal OTP issue, ways to solve this issue and register or login to the portal successfully.
First of all, let us find out basic details about the Sahara refund portal. It will help shed some light on the OTP issue commonly faced by users on the portal.
It is a portal that has been developed by CRCS, Government of India. This portal has been created to accept claim requests from customers who have lost their money to various Sahara investment schemes.
The portal is managed by the CRCS, Government of India. The portal aims to collect claim request from various eligible applicants, verify and process the claim request and disburse the refund to their respective bank accounts.
The portal lets users perform the following tasks –
Register for Sahara refund
Login using valid credentials
Download & submit claim form
Track refund status
Obtain refund to bank account
It is a one-stop solution to Sahara scheme-related issues. It aims to process claim requests quickly and accurately.
What’s the role of OTP on Sahara refund portal?
For registering on the portal and logging in, customers need to get themselves verified through an OTP. While registering or logging in, a customer must enter the following details –
Last 4-digits of his/her Aadhaar number
His/her mobile number that’s linked to Aadhaar card
After entering the above-mentioned details, an OTP will be sent to the mobile number that is registered to the Aadhaar number of the user. It is only after entering this OTP that the portal will verify you and let you proceed.
Can’t login or register on Sahara refund portal due to OTP not received issue
As of now, some users are facing the ‘OTP not received’ issue. According to some users, they are unable to get OTPs sent to their mobile number after submitting the required details. As a result, they are unable to register on the portal or log into their refund portal account.
Ways to solve OTP not received issue on Sahara refund portal
First of all, your mobile number must be linked to your Aadhaar account. You’ll receive an OTP only on the mobile number that is linked to your Aadhaar number. If you try from other mobile numbers, you won’t be able to receive the OTP.
Another issue could be – lack of connectivity. In such cases, the OTP SMS won’t be delivered due to poor network or signal. In such cases, try to switch to Flight mode and switch back to normal network. Or you may try to move to an area with better coverage.
The third possibility is – the Sahara refund portal is facing technical issue. Due to severe load on server and OTP generation system, the portal may be unable to generate OTP in a timely manner. It may send the first OTP after a slight delay or not deliver the OTP at all! In this case, users must wait for some time and allow the portal to take care of the technical issue.
Is OTP compulsory for registering for refund? Please reply sir.
Yes, it is mandatory for registration as well as login processes.
Not getting otp even after waiting 7 hours. Pls help.
Please try contacting the toll-free customer care number provided in the post.